What's the most popular place to buy and sell services online today? You guessed it -- eBay! The platform has been around for over two decades, and now boasts millions of listings spanning every category you could think of. It also allows buyers and sellers from all walks of life to meet in person face-to-face at any time of the year.
But what about other platforms like Facebook Marketplace or Craigslist that allow users to list items for sale but not actually conduct transactions themselves? Or maybe you've heard about niche marketplaces where people can find specific goods they're looking for (like used books) without having to deal with the hassle of shipping them out and waiting for their arrival?
All these are different types of exchanges on top of one central idea: buying/selling things directly between individuals instead of through an intermediary company or organization. And while some may argue that there aren't many downsides to this approach as long as everything goes smoothly, others would say otherwise.
One such group of critics is those who use freelance marketplace websites like Fiverr. They claim that by using third party sites like Fiverr, which charges a flat 5 percent commission per completed order, buyers end up paying more than if they were able to negotiate prices directly with freelancers. In fact, even big names like Microsoft, Apple and Google offer special deals to developers willing to work directly from home via their own official app stores.
So why exactly do some believe these companies should pay less when doing business with independent contractors in exchange for facilitating sales? Let's break down the issues surrounding how payment processing works behind the scenes to understand better.
If you want to save money on your purchases, you usually try to look into ways to shave off costs wherever possible. This includes shopping for cheaper products, finding coupons for discounts, comparing local store prices against online retailers' offerings, etc. But since freelancing is essentially trading "time" for monetary compensation, saving money here means making sure you get paid enough for your efforts.
This brings us back to our question: How do we know whether we'll be getting fair value for each task performed? We turn again to experts who study the industry and come up with suggestions on how best to go about negotiating rates. For example, Freelancer Magazine estimates typical hourly wages range anywhere between $25-$75 depending on your experience level.
While it might seem unfair to expect someone who just started freelancing last month to make $50 an hour, keep in mind that a lot depends on factors beyond his control. If he had taken advantage of opportunities earlier but was discouraged due to poor advice, then he wouldn't be earning nearly as much as someone else who did well right after starting. Also, don't forget that experienced professionals tend to command higher salaries because they bring additional benefits to clients.
In addition, consider that the only way for you to receive payment is once your client completes the project for him. So you need to factor in extra time needed to complete tasks based on estimated timelines. Then ask yourself whether you'd still feel comfortable working for free indefinitely. If yes, great job! Keep going forward. Otherwise, start researching alternatives.
Aside from commissions charged by agencies that run Fiverr itself, another type of cost you will encounter often is credit card processor fees. These vary greatly according to bank policies and rules, but generally speaking, it's safe to assume that they are pretty high compared to standard retail merchants.
For instance, check your credit cards statement to see what percentage of each purchase goes toward covering merchant fees. Some banks might put limits on this amount, effectively charging customers higher interest rates for no good reason. The Federal Reserve Board recommends checking with your financial institution before signing up with any particular provider to ensure that there are no surprises lurking ahead.
Another thing worth mentioning is that although it seems counterintuitive, sometimes it's cheaper to shop online rather than offline. That's because traditional brick-and-mortar businesses rely heavily on overhead expenses related to renting space, office supplies, electricity bills, employee salaries and insurance. On the contrary, ecommerce establishments incur none of these additional costs. As such, they can pass along savings onto consumers.
Yes, Fiverr takes a 20% cut of each completed order. While it doesn't sound very bad, remember that it's still something you need to account for. After all, you won't earn anything until you deliver what's required of you. One smart alternative is to first choose projects that require little effort, then tackle bigger ones later on. Another option is to bid lower for smaller jobs and raise your price for larger orders.
Some people prefer to bypass this system entirely by creating small accounts with low budgets set aside solely for bidding purposes. However, this comes with risks. First, if you opt to do so, make sure you read reviews left by past Fiverr users to learn about customer satisfaction levels and overall experiences. Second, you must be careful with bids placed on extremely competitive projects. Although it pays to have strong bargaining power, you shouldn't let pride prevent you from accepting offers below your usual rate.
Most likely though, the biggest concern among those opposed to Fiverr's policy is that it discourages potential buyers from seeking direct contact with vendors, thereby reducing competition and ultimately hurting profits.
However, Fiverr CEO Micha Kaufman notes that the company makes plenty of profit even without taking a percentage of payments made. He says that it's not really about cutting costs but improving efficiency to help both parties involved.
He explains that Fiverr's goal isn't to become PayPal, Bank of America or Chase's next acquisition, but to provide a simple yet reliable platform for helping artists and entrepreneurs connect with interested buyers.
To support his point, Kaufman cites research conducted by Harvard Business School professor Hal Ronson showing that the average American spends 2 hours a day searching for information online. If you add up all the wasted minutes spent flipping through pages and pages of search results, it amounts to countless dollars lost annually. By providing a platform for people to post ads and reach out to potential clients, Fiverr aims to reduce the number of people visiting multiple webpages to compare prices and decide whom to hire.
Kaufman claims that Fiverr believes in giving users full transparency regarding pricing and terms of engagement. Furthermore, unlike other similar apps, Fiverr doesn't demand upfront deposits nor collect any kind of membership subscriptions. Instead, it relies solely on ad revenues generated by users.
As mentioned above, Fiverr is currently valued at approximately $2 billion following a recent round of funding led by Japan's SoftBank Group Corp. With plans to expand globally, Fiverr expects user growth to continue rising at an annual pace of 40%.
We hope our explanation helped shed light on why Fiverr charges so much. Now it's important to note that if you want to save money on your purchases, you shouldn't necessarily skip out on using the site altogether. Not everyone needs to spend hundreds of dollars on professional design. Other options include using Fiverr to scout for new ideas, testing out side hustles, meeting interesting people, learning new skills and building connections with future employers.
Even so, if you plan on listing your talents on Fiverr to generate passive income, then it's crucial that you understand what you're getting into. To sum it up, here are some tips to follow:
1. Research competitors' prices carefully. Don't settle for whatever the lowest bidder offered unless you absolutely trust the vendor. Be wary of scams too.
2. Only accept jobs within your field. Avoid trying to compete in unrelated fields. At the same time, stay open minded and ready to explore possibilities outside of your comfort zone.
3. Before posting your profile, test drive your own product or service so you can truly assess your ability and expertise. Remember to treat it as real work, not a hobby.
4. Consider selling unused inventory instead of letting it pile up in storage units. Selling unwanted stuff gives you the chance to declutter your living quarters and pocket some cash.
5. Choose jobs wisely. Go for ones that involve minimal risk, especially those requiring creative solutions. Make sure you can finish them within the deadline given.
6. Ask questions whenever necessary. Try to communicate frequently with your clients to stay updated on progress reports.
7. Negotiate rates beforehand to avoid being blindsided by unexpected increases.
8. Look for hidden fees. Many digital platforms tack on certain fees for various reasons ranging from convenience to security. Read fine print thoroughly before committing.
9. Think twice before opting in to subscription models. Unless you enjoy spending money regularly, stick to straightforward methods of receiving funds.
10. Check out the seller's feedback score to gauge reliability and professionalism.
11. Learn more about the buyer's expectations. Know what you're capable of delivering and underbid accordingly.
12. Beware of scammers. Scams happen everywhere, including online forums dedicated to freelancing. Take precautions to protect yourself.
13. Use trusted escrow providers. Avoid placing your entire paycheck into unsecured bank accounts.
14. Create a personal portfolio to showcase your capabilities and attract clients.
If you're looking for services online, there are plenty of places to find them. You could use Craigslist or Facebook Marketplace and similar platforms to buy things from people in need of money or sell yourself as an independent contractor. But what about those who want to offer their skills instead? There's one website that offers everything — and it charges more than most other options combined.
Here's how the popular freelancing marketplace works.
Yes! It has been around since 2010 and even got coverage by The New York Times. In addition to being easy to navigate, Fiverr also has some great features like buyer protection and escrow payments. If something goes wrong with either side, they will help make up the difference.
Fiverr takes a 20 percent cut out of every sale made through its platform (it was 14 percent before). This means if someone gives $5 to do a job, Fiverr makes $2.50 off each transaction. However, this isn't necessarily bad considering many freelance gigs only pay between $3-$10 per hour when completed.
What sets Fiverr apart from others like Upwork is that users aren't just competing against other contractors but businesses trying to hire them too. So, while you could technically complete tasks elsewhere for less money, you'll be competing against big companies rather than individual clients. That said, paying competitors doesn't mean your work won't get done well.
No, not at all. Fiverr does not have any tipping system whatsoever. While it's possible to send tips via PayPal, these don't count toward your final balance. Also, because Fiverr uses PayPal to process transactions, customers must link their bank account to PayPal first. As such, customers cannot split their payment into smaller amounts. Instead, all funds go straight into customer accounts after processing fees.
That said, Fiverr does accept credit card payments without charging extra fees. These cards typically cost 2.30% + 30 cents plus 3.0% + $0.15 depending on where your purchase originated from.
The good news is that Fiverr allows sellers to set prices lower than the listed ones. To see this option, open the menu on the left sidebar and click "edit listing." Then add the desired amount below the title. Once submitted, this changes the original pricing for everyone else viewing the ad. Sellers can adjust minimum bids, change item categories, and remove items altogether.
However, keep in mind that lowering prices might deter potential buyers. For instance, if someone sees a $20 task priced at $25, he may assume his time is worth that much. On the flipside, asking for slightly higher rates would probably attract more attention too.
Another way to save money involves using multiple listings. Let's say you've found a few jobs posted by different employers, but they require the same skill set. Rather than posting separate ads, try adding all necessary information under one tab. Potential bidders should then search for jobs in specific sections within that page. Not only does this cut down on editing, but it lets you create additional tabs for different types of projects.
For example, let's say you regularly write blog posts for several websites. Under the "blog" category, list the name of the site along with the post title. Then add links to relevant articles published on these sites. Finally, include the writing prompt for anyone interested in finding content ideas. By doing this, you can create new tabs dedicated to particular topics and increase chances of completing tasks quickly.
You can follow a similar strategy for video production, graphic design, coding, photography, translation, etc. With enough creativity, you can turn seemingly unrelated gigs into related tasks. Plus, it helps manage projects better.
If you'd prefer to stick with one type of gig, consider raising the bid. A high starting point gets noticed faster among competitors, which increases visibility.
Simply put, Fiverr needs to cover itself financially. Unlike other marketplaces, it doesn't rely solely on user contributions. Thus, Fiverr must collect a certain percentage of transactions to stay afloat.
Charging 20 percent of sales is fair given that the company provides both parties with equal opportunities. After all, it costs money to run a business. Additionally, selling products/services requires upfront investment. Without collecting a portion of income, Fiverr wouldn't be able to afford to operate properly.
Furthermore, unlike Amazon, Google, eBay, Etsy, Rakuten, AliExpress, Walmart, Target, and other major eCommerce players, Fiverr doesn't receive direct revenues from third party merchants. Therefore, it relies heavily on commissions earned from transactions to generate profits.
In fact, the majority of its profit comes directly from customers' purchases. Since Fiverr processes payments using Stripe, it collects 15.1 percent of them. Of course, this number fluctuates according to factors including average hourly rate, competition level, current conversion ratio, etc.
As mentioned earlier, Fiverr takes another 20 percent of total sales. Although the exact figure varies according to region, the general rule applies worldwide. Again, this covers expenses needed to maintain operations, including marketing efforts, customer support, infrastructure development, product/service improvement, taxes, etc.
According to Fiverr CEO Micha Kaufman, approximately 80 percent of commission goes towards covering overhead costs. He notes that 10 percent of the remaining sum gets allocated to running the site itself. Lastly, the last 10 percent supports employee salaries, marketing initiatives, legal proceedings, research & development, and other long-term goals.
Unfortunately, no. When bidding on Fiverr, you're essentially putting forward a maximum value you're willing to provide. Depending on demand, this determines how much you earn. Unless you raise the stakes and start offering ridiculously low wages, you won't see any significant improvements here unless you become an exceptionally skilled worker.
Of course, you can always negotiate with prospective clients. Try explaining why your quote is reasonable based on your experience and reputation. Furthermore, ask whether you can guarantee completion dates, if yes, explain how you plan to meet deadlines. Ask for references, testimonials, proof of previous employment, and reviews. Show flexibility regarding location preferences.
Keep in mind that negotiating hours is tricky. Some clients simply expect a full day regardless of workload. Others think that working overtime is acceptable sometimes. Be honest during negotiations to avoid future conflicts.
Finally, remember that a client's budget is personal preference. Most often than not, it decides the scope of the project. Ultimately, you can never know exactly how much your employer wants to spend until he tells you. Just focus on delivering quality results and leave the rest up to him.
It's hard to imagine that something as seemingly innocent and altruistic as selling services for five dollars could have such an unexpected consequence on the end user, but it actually happens all the time.
So what exactly are those extra charges you see when buying or selling goods/services through sites like eBay, Etsy, Craigslist or Gumtree? You might be surprised at how much they add up to over time. And if you're looking to buy or sell items online, there are some things you should know about this before you make any purchases.
Here’s everything you need to know about why Fiverr has become infamous among sellers while remaining relatively unknown among buyers.
First off, let’s talk about the biggest thing people don't realize when using these sites -- Fiverr takes a whopping 20 percent commission (or "fee") out of every sale made on their site. This means that whatever price someone lists an item for will never go below $5.
This can prove problematic if someone tries to purchase an item listed for less than $5 because they'll likely get charged three times more than the actual cost of the service being rendered. So if a seller wants to list an item for say $2, he would only receive 80 cents after paying his 5 percent fee. Even worse, if the buyer decides not to complete the transaction, both parties end up losing money even though each party technically fulfilled their side of the agreement.
If someone chooses to pay with PayPal instead of direct bank account transfer, which is recommended by several users who've experienced negative transactions on Fiverr, they won't face this problem since PayPal doesn't levy a fee on payments under $10. If someone uses Paypal, however, they may want to consider shopping around for cheaper prices elsewhere.
In addition to charging a flat rate fee, Fiverr also collects another 2.9 percent processing fee per order. The reason behind this is unclear, although one theory suggests it's done so to cover costs associated with fraud prevention, credit card security and anti-abuse measures. In other words, Fiverr is trying to protect itself against fraudulent orders and disputes arising from stolen cards. While most legitimate transactions appear to pass without issue, there are always risks involved with accepting payment from strangers.
Another benefit of Fiverr taking two separate commissions comes into play during checkout. When choosing between a standard 10 percent plus 1 cent fee versus a lower 6 percent fee, many buyers opt for the latter option purely based on the fact that it saves them six additional cents. It seems silly, but trust me, it really adds up!
Now we move onto perhaps the second largest surprise amongst sellers -- Fiverr’s transaction fee system isn't uniform across different countries. For example, U.S.-based customers can expect to encounter no problems when purchasing anything priced above $25, whereas Canadians must stay within the limit of $20. Customers located outside North America, on the other hand, often find themselves unable to shop certain categories due to currency conversion issues.
As mentioned previously, international shoppers should check local prices to avoid paying multiple fees. Unfortunately, the same cannot be said for buyers. Since Fiverr refuses to disclose its exact pricing policies, it’s difficult for consumers to compare apples to oranges. What’s more, there’s a possibility that prices displayed on foreign websites aren't accurate simply because of exchange rates. To combat this, we recommend doing thorough research beforehand to ensure you’re getting the best deal possible.
Unfortunately, despite having a reputation built upon honesty and transparency, Fiverr still keeps mum on important details regarding how much profit it makes off of individual listings. According to Business Insider, the company takes anywhere from 50 to 70 percent of sales depending on whether or not the item was sold directly via Fiverr. As I alluded to earlier, Fiverr earns the lion’s share of profits whenever an item is purchased directly from the platform rather than going through third-party vendors.
On top of this, Fiverr usually hiked up the final asking price to compensate for the lost income from its 20 percent fee. By giving products marked down 25 percent of their original value, companies were able to attract new clients while keeping their margins intact. However, according to the Wall Street Journal, Amazon now owns Fiverr after acquiring Giphy last year for roughly $800 million. With competition increasing every day, Fiverr has had to drop the practice of discounting products in favor of higher overall revenues.
There’s no telling how long this monopoly will continue given the current state of affairs. Although reports suggest the company plans to open up shop to non-U.S. citizens soon, the next few years might very well spell doom for smaller competitors like Gigbucks, TaskRabbit and Handy.
To give you an idea of just how much someone can save by listing items on Fiverr compared to other platforms, here’s a hypothetical scenario where I am listing a pair of jeans worth $100 on eBay vs. Fiverr.
Let’s assume that since my client is located in Canada, she needs to spend approximately $30 CAD ($26 USD) to acquire her desired clothing. On eBay, she’d be forced to shell out an average of $34.95 for shipping and insurance, effectively making her total investment $104.45. Meanwhile, the same product listed on Fiverr would only run her $27.50 in fees, leaving her with $77.50 to invest back in herself for future promotions.
Clearly, this situation favors Fiverr’s business model. That being said, it shouldn’t come as a shock that Fiverr’s commissions vary greatly between regions. Some areas enjoy comparatively better deals than others do, especially those situated near major cities.
For instance, Toronto residents can sometimes snag discounts as high as 40 percent off retail prices thanks to proximity to large retailers like Winners, Hudson’s Bay and Saks Fifth Avenue. Conversely, bargain hunters residing in rural places might experience poor results simply because of distance. Fortunately, Fiverr allows users to set specific locations in their profiles, allowing them to filter search results accordingly.
While the company continues to grow exponentially, the question remains: Who knows what the future holds for the once honest and transparent marketplace? We certainly hope our readership finds success navigating the murky waters of Fiverr, but it's ultimately up to you to decide what works best for you.
Just follow our battle-tested guidelines and rake in the profits.