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  • The Ultimate SmartReach Review — Features, Pricing & Best Strategies
  • 08th Aug '20
  • Sell SaaS
  • 14 minutes read

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Table of contents
  1. What You Should Know about SmartReach Pricing, Features, and Alternatives
    1. SmartReach at First Glance
    2. Email Automation
      1. Campaign View
      2. Email Integration
      3. Email Scheduling
      4. Email Tracking
      5. Reply Tracking
      6. Personalization
      7. A/B Testing
    3. API and Integrations
    4. Analytics
    5. Team Collaboration
      1. Assigning Roles and Permissions
    6. Prospect Management
    7. Email Deliverability
    8. SmartReach Pricing
      1. Email accounts
      2. Campaigns
      3. Email Safety
      4. Reports and Analytics
      5. Team Functionality
      6. Automation and Integration
      7. Additional Security
      8. Customer Support
    9. SmartReach Alternatives
    10. SmartReach User Reviews
    11. White-Label Outreach Tools

What You Should Know about SmartReach Pricing, Features, and Alternatives

Sending hundreds of emails at the same time leaves a bad impression because it lacks personalization. SmartReach allows you to add a personal touch to each email while providing the necessary time-saving automation.

The solution comes with lots of different tools that aim to help you have a successful cold outreach campaign. You can utilize them to your liking, and tweak your campaigns whenever you feel like it’s necessary.

The goal of SmartReach is to increase your deliverability and open rates through the tool and feature usage. Having this type of solution is, ideally, going to save you lots of time, money, and energy while providing excellent results.

Everything about this tool sounds like a dream come true for sales teams, but is SmartReach as wondrous as it claims to be?

We will go through the product’s features, alternatives, pricing plans, and other aspects to determine whether SmartReach is a good fit for your business or not. Let’s check it out!

SmartReach.io - NASSCOM Product Conclave 2018

Source: SmartReach

SmartReach at First Glance

When you go to the SmartReach website, your first impression may be that the platform looks outdated. The design is off, leading us to believe that they don’t invest much in looks.

Although looks shouldn’t matter much, they will throw people off. Most users won’t care about the design as long as the platform functions well. There is a portion of users who will click off the website instantly just because of its design, though.

First impressions are crucial—if you don’t leave good ones, you will lose potential users at the speed of light.

Let’s take a quick look at the SmartReach overview:

SmartReach Overview

Price

$24–$59/month

Number of emails

Unlimited

Year founded

2017

Number of employees

5

Capterra reviews

4,8/5 stars

g2 reviews

4,8/5 stars

Facebook followers

89

Twitter followers

397

Once you get past the looks of SmartReach, you’ll be able to tell that the platform comes with a number of features that look intriguing.

In an effort to make your email campaigns as successful as possible, SmartReach offers a few features that are supposed to help you get the results you desire. The features include the following:

  1. Email automation

  2. API and integrations

  3. Analytics

  4. Team collaboration

  5. Prospect management

  6. Email deliverability

The majority of solutions that are like SmartReach come with the same set of features. Let’s see if there’s anything different about this particular one.

Email Automation

Sales teams are responsible for outreach results, so sending emails manually won’t cut the mustard if your boss is waiting for the outcomes. The only way to make the process quicker is to introduce email automation tools, which is exactly what SmartReach does.

Home - SmartReach.io Blog: Cold emails & follow-ups made easy

Source: SmartReach

With this platform, you can send both emails and follow-ups with ease. This is going to contribute to other areas of your business because you won’t have to waste time on manual processes.

Remember that time is money—the less time you spend on manual tasks, the more you will increase your revenue.

Campaign View

Being able to check in on your campaign performance whenever you feel like it is going to allow you to adjust things accordingly. SmartReach’s campaign view will let you see the following:

  • Campaign name

  • Email owner

  • Email progress

  • Open email percentage

  • Reply percentage

  • Errors

All of the listed options are going to help you determine whether your campaign needs to be tweaked or not. The majority of other email automation tools have this feature as well, so there’s nothing special about SmartReach over here.

Source: SmartReach

Email Integration

SmartReach allows you to integrate your email with the platform, which makes it easier to use. The integration process is supposed to be simple, so you don’t have to worry about its taking days to finish.

The tool is also going to give you the option to choose different email accounts for sending and receiving emails. 

SmartReach integrates with a number of email servers, among which you will find the following ones:

  • Zoho

  • Outlook

  • Microsoft Exchange

  • G Suite

  • Mailgun

Source: SmartReach

Email Scheduling

Just like any other email automation tool, SmartReach will allow you to schedule your emails. If you’re trying to reach out to a person who lives in a different timezone, this platform will let you adjust the scheduled time in line with your needs.

This feature is going to prevent you from sending emails to prospects in the middle of the night, which is highly unprofessional. To get optimal results, you need to pay attention to each aspect of your campaign.

Email Tracking

Email tracking is going to come in handy, especially once your campaign is over. With this feature, you will get to determine how many people replied to your emails or even opened them in the first place.

If you want to tweak your campaign, you need data which will tell you what works and what doesn’t. Otherwise, you won’t find out where your mistakes are and what needs to improve.

Email tracking is no longer an additional feature—it’s a necessity. There is no email automation tool that doesn’t come with tracking, so you don’t have to opt for SmartReach to get access to it.

Reply Tracking

Besides regular email tracking, SmartReach is going to look for prospects’ replies and pause the campaign automatically if it detects a response.

The tool will act on the following:

Indirect reply detection

SmartReach can detect when one of your prospects replies from a different email address or domain.

Manual replies from you

If you decide to send an email manually to one of your prospects, SmartReach will pause the campaign for them to avoid spam.

Direct reply detection

SmartReach is capable of detecting when one of your prospects replies to your email directly.

Personalization

In today’s day and age, there is a huge demand for personalization. People want to feel like they, as individuals, are cared about, so personalization is going to be key in any of your future or ongoing campaigns.

To achieve optimal results, SmartReach will let you utilize its Dynamic Email Content feature, which allows for the inclusion of conditional statements. This is where you can insert some highly personalized content that will attract your prospects.

A/B Testing

Before you start your campaign, it’s important to perform some A/B testing. This is going to help you figure out which CTAs catch the reader’s eye more successfully, which will improve your decision-making processes.

A/B testing is also important because it provides insightful data, and we all know by now that data-driven decisions are the most promising ones in business. 

API and Integrations

SmartReach allows for seamless integrations with the following platforms:

  1. Salesforce

  2. Zoho

  3. HubSpot

  4. Pipedrive

  5. Salesforce

Using the platform’s API documentation, you can also integrate the solution with the software solutions your business has. 

Analytics

You can’t determine the outcomes of your campaigns without analytics, and that’s why it’s crucial to have them. With SmartReach, you will be able to check the visual progress bar whenever you feel like it, which will help you decide if the campaign needs to be adjusted or not.

You will get to see which campaigns are running out of prospects, which ones are missing merge tags, and which ones have a high email error rate. Paying closer attention to analytics is supposed to assist you in improving your campaigns before it’s too late, so use them wisely.

Source: SmartReach

Team Collaboration

SmartReach comes with an inbox that can be used by your whole team. The point of this inbox is that any team member can get access to prospects’ replies and respond as soon as possible.

You are also allowed to reinitiate a conversation with any prospect by using the snooze feature.

Assigning Roles and Permissions

With the team collaboration feature, SmartReach enables you to assign roles to your team members and grant different levels of permissions. This will let you define who can access your datasets.

Prospect Management

SmartReach will offer you plenty of filters, which you can utilize to your advantage and manage thousands of prospects super easily. The platform will also allow you to add custom columns and prospect categories to make your job a lot easier.

This feature will let you do the following:

  1. Control duplicates the way you want

  2. Group prospects with custom tags

  3. Create custom categories

Email Deliverability

With the email deliverability feature, the platform is going to let you warm up your account before you start to send your emails. The warm-up can last for as many days as you want, and you can choose how many emails you want to send during that time.

You can also perform some spam tests and check for missing merge tags to see if any problems will arise. 

As you can see, all of the listed features are useful—there’s no denying that. Are they unique or outstanding, though? No—we’d say that 90% of email tools have them. What could make a difference, though, is the price.

SmartReach Pricing

SmartReach offers three pricing plans listed from cheapest to the most expensive:

  1. Standard

  2. Pro

  3. Ultimate

You can take a look at the prices per user here:

Pricing plan

Price

Standard

  • $24/month for monthly billing

  • $19/month for annual billing

Pro

  • $39/month for monthly billing

  • $31/month for annual billing

Ultimate

  • $59/month for monthly billing

  • $49/month for annual billing

All three of the listed pricing plans are divided into eight segments of features you get with each of them:

  • Email accounts

  • Campaigns

  • Email safety

  • Reports and analytics

  • Team functionality

  • Automation and integration

  • Additional security

  • Customer support

Keep in mind that SmartReach offers a 14-day free trial. You can get some hands-on experience with the platform before you decide to invest in it.

Money, Coin, Cash, Finance, Currency, Investment

Source: Pixabay

Let’s see what the pricing plans include in the offer for each of the listed segments.

Email accounts

As far as email accounts are concerned, you will get the following features:

Feature

Standard

Pro

Ultimate

Number of receiving email accounts

Unlimited

Unlimited

Unlimited

Number of sending email accounts

One

One

One

Email account integration

Included

Included

Included

Keep in mind that SmartReach charges for additional sending email accounts. For the standard pricing plan, it will cost you $24 for another account, $39 for the pro pricing plan, and $59 for the ultimate pricing plan.

Campaigns

When it comes to campaigns, the pricing plans offer the following features:

Feature

Standard

Pro

Ultimate

A/B testing

No

Yes

Yes

Reply detection

Yes

Yes

Yes

Personalization

Yes

Yes

Yes

Timezone detection

Yes

Yes

Yes

Scheduling

Yes

Yes

Yes

Number of follow-ups

Unlimited

Unlimited

Unlimited

Number of campaigns

Unlimited

Unlimited

Unlimited

Email Safety

As far as email safety is concerned, SmartReach includes the following features in all three of the listed pricing plans:

  • Pre-send email validation

  • Duplicate detection

  • Empty field detection

  • Do not contact list

  • Human-like sending

  • Test report

Reports and Analytics

SmartReach includes the following reports and analytics features for all three pricing plans:

  1. Campaign stats

  2. In-app inbox

  3. Campaign monitoring

  4. Tracking

Team Functionality

In the team functionality section, the following features are listed for all of the pricing plans:

  1. Prospect assigning

  2. Template sharing

  3. Data editing

  4. Stats viewing

  5. View toggling

Automation and Integration

When you get to the automation and integration section, some differences between the pricing plans start to appear. Let’s take a look at what the section includes for each plan:

Feature

Standard

Pro

Ultimate

Webhooks support

No

Yes

Yes

API requests/month

No

5,000

50,000

Salesforce CRM integration

No

No

Yes

Zoho CRM integration

No

Yes

Yes

Pipedrive integration

No

Yes

Yes

HubSpot CRM integration

No

Yes

Yes

Zapier integration

Yes

Yes

Yes

Workflow automation

Basic

Advanced

Advanced

Additional Security

Additional security is only included in the most expensive pricing plan. If you decide to opt for that one, you will be allowed to enable 2FA authentication and enforce it for all of your team members.

Customer Support

When it comes to customer support, you can reach out to them via chat and email if you’re subscribed to any of the three pricing plans. If you decide to go for the ultimate pricing plan, though, you will get a live onboarding session, as well as live, on-call, and screen-share support.

SmartReach Alternatives

Plenty of email tools are on the market, which allows you to choose whichever one you desire. Getting this type of solution is super easy because the competition is dense, meaning that vendors will compete against each other and offer you the best features, pricing plans, etc.

If you want to introduce the best email automation tool to your business, you should check these out:

  1. Mailchimp

  2. Customer.io

  3. Constant Contact

  4. HubSpot

  5. LeadSquared

  6. ConvertKit

  7. Salesfusion

  8. Sendinblue

  9. Klenty

No matter which one of these solutions you choose, you won’t be disappointed. All of them offer excellent email automation features that are worthy of your time and attention.

Klenty is one of the most powerful tools on the list—you can check out our Klenty review and see for yourself. It comes with plenty of features and advantages that are irresistible.

Klenty’s customer support team will be ready and available whenever you need them, which presents a huge advantage over SmartReach. If you want an all-in-one tool that has excellent support and a clean, user-friendly interface, give Klenty a try.

SmartReach User Reviews

Not many users have reviewed SmartReach, though that’s probably because the solution isn’t as popular as others are. When you look for the product’s reviews, you will find just a few of them in total that don’t even give in-depth feedback. 

User Satisfaction, User Feedback, Feedback, Survey

Source: Pixabay

The majority of the users who left a SmartReach review claim that the product is easy to use, which is an advantage, we have to admit. There are hundreds of tools on the market that make you question what year you’re in.

According to SmartReach users, the tool:

  • Is user-friendly

  • Has an intuitive user interface

  • Comes at an affordable price

  • Has responsive customer support

Depending on what you’re on the lookout for, SmartReach might do the job perfectly fine. If you don’t feel like your business needs hundreds of advanced features, you don’t need to look any further.

Start a free trial and see for yourself whether you like the product or not. 

White-Label Outreach Tools

We at Sell Saas offer white-label outreach tools, which you can both use and resell. Before you start your outreach campaign, you need to generate top-quality leads, which is what we can help you out with. You should check out the products we offer:

  • Software

  • Exchange software

  • Digital products

  • Data enrichment tools

  • SEO audit tools

  • SEO tools

  • Project management software

If you need a few extra bucks, you can resell these tools with ease. The best part is that you get to customize whatever you want—all you need is a logo and a company name. We will let you sell the tools as your own, and you will get to keep 60%–80% of the total amount of money you got for the sold product.

Sign up today to get all the benefits from reselling software!

 

 


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